How to Get the Most Out of Your HVAC Maintenance Agreement

There are many names for HVAC maintenance agreements. Some companies call them comfort plans, service agreements, clean and checks, or maintenance contracts. They are all basically the same thing: a contract between you and your HVAC contractor to ensure that preventative maintenance is performed on your HVAC equipment. Some agreements go far beyond maintenance into actual service agreements, working almost like insurance policies for your HVAC system.

Chances are good that you or someone you know have been taken advantage of by a disreputable dealer in the past, getting offered a low-cost appointment only to be ripped off by outrageous fees and unnecessary replacement of equipment.  You think there might be benefits to having regular maintenance performed, but you don’t want to get roped into an expensive contract that doesn’t pay off.

Look for these benefits in a maintenance agreement:

•  Increased system efficiency
•  Lower energy costs
•  Extended equipment life
•  Discounts on repairs
•  Reduce the number and cost of repairs
•  Priority service
•  Convenience (the company should call you to arrange your maintenance)
•  Prevent small problems from becoming big ones
•  All your records in one place- the technician will have a better understanding
of your HVAC history
•  Troubleshooting- the most important benefit is the expertise of a skilled technician

If these benefits are worth the price of the maintenance agreement (industry averages are $149-$250), you should consider purchasing one.

If you follow these tips, you should get the most out of your HVAC maintenance agreement:

•  Observe the technician. If the technician is unwilling to allow you to observe his
work, take caution. A reputable technician will always welcome you to observe
the maintenance.
•  Consider your climate- mild climates may only need one check per year.
We recommend two checks for harsh climates like we have here in Anderson,
Muncie, and New Castle.
•  Make sure your contractor is certified by NATE- the leading non-profit certification
program for technicians in the heating, ventilation, air-conditioning and refrigeration
(HVAC/R) industry and the only test supported by the entire industry.
•  Look for a full service contractor- they tend to be up to date on the latest advances
in the field

If you have more questions about how to get the most out of your maintenance agreement, contact us today 1-888-TRY AERCO (1-888-879-2372).

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